Can I put my membership on hold?
Yes! You can pause your direct debit membership — just let us know before the week you want to pause. You can request your hold through the app.

Can I extend my pack?
Yep — as long as you let us know before it expires ….. except the Monster 5-Pack — it’s a discounted option for those who want to move fast without the commitment. No extensions on this one. You’ll need to contact us for all extensions

You can share packs, but not direct debits.
Parents can also manage and pay for their child’s membership — they just need to link their accounts in the app.

Glad you asked!

• Access to at-home workouts

• Fitness partnerships & offers

• Discount codes just for members

• A seriously good vibe

• Street cred

Missed a class?
If you don’t cancel and miss a booked session, it counts as used — no refunds or rollovers.

Need to cancel?
Easy — just do it in the app at least 2 hours before class starts to keep your session credit.

Class full?
Join the waitlist in the app. We’ll notify you if a spot opens — just keep an eye on your texts/emails.

These are all managed in the Brisbane Pilates App

No lock-ins, no awkward convos. Just give us a heads up before your next billing cycle and we’ll sort it. Just note there is a minimum 6 week term with the direct debts.